Terms of sale
Details in square brackets must be completed by the shop operator.
Scope
These terms apply to every order placed on this website with LUMORA.
Prices
Prices are in euros, VAT included. Any shipping costs are shown before you confirm your order.
Ordering and payment
Your order is concluded once payment is confirmed through our payment provider. You receive a confirmation by email.
Right of withdrawal
You have 14 days from delivery to withdraw without giving a reason. Contact us at [email address]. Return the product in its original condition; return costs are yours unless stated otherwise.
Warranty
You benefit from the two-year statutory warranty of conformity.
Use
Use the product according to the included instructions. It is a comfort and wellness product, not a medical device.
Disputes
Belgian law applies. EU online dispute resolution platform: ec.europa.eu/consumers/odr.